9FR3+X96, Mallital, Nainital, Uttarakhand 263001, India
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Native Water Purifier
4.83
57K reviews
Select variant
Native M2
4.81 (26K reviews)
₹17499
Native M1
4.84 (32K reviews)
₹13499
Customer reviews
Vardhaman
Dec 18, 2024
5
Highly Knowledgeable and Highly Professional. He did best of his work and provided excellent suggestions. Kudos to his dedication and service. Thank you!...
read moreHarshvardhan Mehta
Dec 18, 2024
5
He is very experienced, and he was very kind to explain everything about the purifier. He was also very honest when I asked him about the actual review about the purifier. ...
read moreNaveen Kumar
Dec 19, 2024
5
The service agent (Mohan) did a good job. He came and conveniently installed the purifier without any discomfort to others. He explained regarding the purifier very well and patiently....
read moreAbhishek Kumar Pandey
Dec 17, 2024
5
Phul singh took less than 10 minutes to install and explained the features in details and closed our queries. The way every professional should be..and we really appreciate the service from him....
read moreSirisha
Dec 18, 2024
5
ManikRao was on time for the installation and completed the installation of the water purifier, answering all questions politely. Highly recommend his service....
read moreReviewed on Amazon
Prachi Saikia
Dec 19, 2024
5
delivery and service was on time. It can store upto 8L water and works without electricity and only needs electricity at the time when you want to run the filter. Pretty neat product and service overall....
read moreRaj Karnani
Dec 15, 2024
5
Suhail is good. Has good experience of installation. There was some problem inside the filter so there was leakage, he understood opened the filter and tighten some loose fitting. ...
read moreRavi Kant
Dec 19, 2024
5
It was a great experience with Dipak and installation done quickly ...
read moreSanthosh Puranik
Dec 17, 2024
5
Govind was very helpful and patient while installing the water filter. Hello understood the concerns I had raised earlier and addressed them....
read moreMohammed Ajmal
Dec 19, 2024
5
Excellent service.. good knowledge on the product and the person came on time. Thank you ...
read moreFrequently asked questions
What is the maximum TDS for which the Native by UC Water Purifier will work?
Our water purifier is designed to work effectively in all urban areas. Based on our understanding of TDS levels in urban settings, it performs optimally for TDS levels up to 2500 ppm. For areas where the TDS exceeds 2500 ppm, the membrane's lifespan may decrease. Therefore, we do not recommend using Native Water Purifiers for TDS levels above 2500 ppm.
Does the Native M2 Water Purifier require a power supply to dispense water?
Yes, an active power supply is required for the purifier to dispense water. To avoid disruptions during power cuts you can purchase the Native UPS as an additional accessory while ordering the M2.
What is included with the Native RO Water Purifier?
With your purchase, you’ll receive a water purifier, an installation kit, and an external sediment filter, along with free delivery, free installation, and a 2-year unconditional warranty. Please note that a booster pump and a pressure-reducing valve are not included, but these can be purchased separately if needed.
What is covered under the 2-year unconditional warranty?
Our warranty is truly one of a kind, unmatched by any other brand in the market. It provides comprehensive coverage for 2 years, including all costs related to filters, membranes, and electrical parts in case of defects, as well as any service or visit charges during this period.
What are the installation charges, and what items are covered during installation?
Installation and the installation kit are provided free of charge. However, electrical or plumbing costs incurred during installation are not covered by UC. If the input water pressure exceeds 30 PSI, a pressure-reducing valve from the company is required, available for an additional ₹250. For input pressure below 10 PSI, a pressure-enhancing kit can be purchased for ₹500.
What’s required to connect the Native M2 to the UC app?
Make sure you have a 2.4 GHz Wi-Fi connection. When connecting the purifier to IoT, ensure your smartphone is within 5 meters of the purifier for a seamless setup.
What if the product doesn't fit after buying?
Please check the product dimensions carefully before buying. We can’t accept returns if it doesn’t fit due to insufficient installation space.
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About Native Water Purifier
About TruWater by Urban Elements
Urban Elements - a brand by Urban Company - has introduced 3 top of the line Water purifier machines to meet your pure water requirements - TruWater Premium, TruWater Premium Smart & TruWater Elite.
After servicing 10 Lacs+ Water purifiers and understanding the pain points of our customers, we are focused on providing our customers a seamless and convenient Water purifier purchase, usage and service journey.
Why is TruWater perfect for you?
1.
Smart machines at affordable price: Real time TDS & filter life tracking
2.
Lowest life cycle cost: Save at least INR 12,000 over 7 years
3.
1 year comprehensive warranty: Covers electrical, manufacturing defects & filter replacements
4.
Unique variable annual maintenance plan: Pay only for the number of filter changes required as per your TDS levels!
5.
Drink purest water: Upto 8 stages filtration (RO+UV+UF)
About our RO Water Purifiers
TruWater Premium
1.
6 stage purification process: RO+UV+UF
2.
MTDS: Retain essential minerals in water
3.
Large tank capacity: 9 liters
4.
Trial Policy: No questions asked return policy within 7 days of installation
5.
Installation: Delivery & free installation within 2 days of request
TruWater Premium Smart
1.
Smart features: Real time water quality & filter life tracking
2.
Installation: Delivery & free installation within 2 days of request
3.
Trial Policy: No questions asked return policy within 7 days of installation
4.
Large tank capacity: 9 liters
5.
MTDS: Retain essential minerals in water
6.
6 stage purification: RO+UV+UF
TruWater Elite
1.
Large tank capacity: 10 liters
2.
Smart features: Real time water quality & filter life tracking
3.
Trial Policy: No questions asked return policy within 7 days of installation
4.
Installation: Delivery & free installation within 2 days of request
5.
MTDS: Retain essential minerals in water
6.
Goodness of copper & alkaline water
7.
7 stage filtration and purification: RO+UV+UF+Copper
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